 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
Shipping Options
Shipping Carriers
Our preferred carrier is FedEx. All shipping charges are prepaid and added to the invoice. We do not ship C.O.D. For
certain heavy items we use FedEx Freight carriers, as well as several other well known carriers that offer competitive
prices. The Freight shipping charges, where applicable, are added to your invoice. Orders that must ship by freight take
five to seven business days. Shipping for items via freight will have an additional charge. Delivery is available to physical
addresses in the lower 48 states. (Sorry, no P.O. Boxes or freight forwarders.) Transit time is 5-7 business days once your
order has been processed. Extra charges may apply for delivery after business hours or on a weekend. Expedited
shipping is not available on freight orders.
Shipping Methods
* Ground
Ground delivery time depends on where you live in relationship to our Atlanta, GA location.
Faster delivery include these options:
*Overnight Shipping
*Next Day Shipping
*2 day shipping
Additional charges will apply. You must specify that you wish to use a faster delivery option, because we use standard
shipping unless otherwise noted.
Orders Shipped
After receipt of your order, all ground, overnight, next day and second-day orders entered before the shipping deadline will
generally be shipped the same day (see "Same-Day Shipping Deadlines" for details). If received after the shipping
deadline, your order will generally be shipped the following business day. Backorders will automatically ship (via the same
method as the original shipment) when the product is in stock, with no additional delivery charges.
Note, in order to receive same-day shipping, you must be paying via credit card or PayPal.
If your credit card is declined for the order amount, your order may be delayed. Please contact our Accounting
Department to resolve any issues (call 770-840-0718 9 am to 6 pm EST or email us at info@fdisalon.com).
Insurance
Insurance is automatically included in the shipping charges.
Tracking Shipments
Tracking numbers are generated and available as soon as we process your order from our facility. The order cannot be
tracked until the carrier has initially scanned the package at their facility (generally after 9 p.m. EST on shipment date).
You make track your order online using.FedEx
If you think your shipment is past due or incomplete, please consider these items before you call to check on this order:
Same Day Shipping Deadlines
In general, orders for in-stock items are shipped the same day if received before 2 pm EST, if paid with credit card or
PayPal. However, there are carrier, product and shipping origination restrictions and exceptions that must be taken into
account. If you do not provide a telephone number your shipment will be delayed.
Shipping Carriers
Our preferred carrier is FedEx. All shipping charges are prepaid and added to the invoice. We do not ship C.O.D. For
certain heavy items we use FedEx Freight carriers, as well as several other well known carriers that offer competitive
prices. The Freight shipping charges, where applicable, are added to your invoice. Orders that must ship by freight take
five to seven business days. Shipping for items via freight will have an additional charge. Delivery is available to physical
addresses in the lower 48 states. (Sorry, no P.O. Boxes or freight forwarders.) Transit time is 5-7 business days once your
order has been processed. Extra charges may apply for delivery after business hours or on a weekend. Expedited
shipping is not available on freight orders.
Shipping Methods
* Ground
Ground delivery time depends on where you live in relationship to our Atlanta, GA location.
Faster delivery include these options:
*Overnight Shipping
*Next Day Shipping
*2 day shipping
Additional charges will apply. You must specify that you wish to use a faster delivery option, because we use standard
shipping unless otherwise noted.
Orders Shipped
After receipt of your order, all ground, overnight, next day and second-day orders entered before the shipping deadline will
generally be shipped the same day (see "Same-Day Shipping Deadlines" for details). If received after the shipping
deadline, your order will generally be shipped the following business day. Backorders will automatically ship (via the same
method as the original shipment) when the product is in stock, with no additional delivery charges.
Note, in order to receive same-day shipping, you must be paying via credit card or PayPal.
If your credit card is declined for the order amount, your order may be delayed. Please contact our Accounting
Department to resolve any issues (call 770-840-0718 9 am to 6 pm EST or email us at info@fdisalon.com).
Insurance
Insurance is automatically included in the shipping charges.
Tracking Shipments
Tracking numbers are generated and available as soon as we process your order from our facility. The order cannot be
tracked until the carrier has initially scanned the package at their facility (generally after 9 p.m. EST on shipment date).
You make track your order online using.FedEx
If you think your shipment is past due or incomplete, please consider these items before you call to check on this order:
- Allow ample time for delivery. Some carriers schedule multiple delivery. You may track your order online (see
instructions above). - For shipments to Canada, timely delivery cannot be guaranteed as they may be delayed in customs.
- Check with your receiving department. We have received many calls where the receiving department failed to
delivery the package or notify the recipient. - Check the package for small items. They can easily get buried in packing material.
- Check the package for multiple items. Often, our warehouse will pack a smaller package inside a larger package to
save on space. - Please inspect all deliveries promptly. You must notify us within 24 hours or receipt with reported discrepancies or
shortages.
Same Day Shipping Deadlines
In general, orders for in-stock items are shipped the same day if received before 2 pm EST, if paid with credit card or
PayPal. However, there are carrier, product and shipping origination restrictions and exceptions that must be taken into
account. If you do not provide a telephone number your shipment will be delayed.
 | |  | |  | |  | |  | |  | |  |
| To place an order or for more information, please call 1-866-384-9094 Monday through Friday, 9 am to 6 pm, EST. |
| Discount Salon & Barber Equipment |
We ship international!
We offer fast and reliable
shipping for our customers
around the world.
E-mail us to place an
order!
We offer fast and reliable
shipping for our customers
around the world.
E-mail us to place an
order!
Located at: 4303 Pleasantdale Road, Suite E
Atlanta, Georgia 30340
Tel: (770) 840-0718 Fax: (770) 840-0719
Toll Free: 1-866-384-9094
Email: sales@fdisalon.com
Atlanta, Georgia 30340
Tel: (770) 840-0718 Fax: (770) 840-0719
Toll Free: 1-866-384-9094
Email: sales@fdisalon.com
| The Factory Direct Import, Inc. Logo and Wayne brand are registered and protected by the US Patent & Trademark Office. Any reproduction of any information contained within cannot be reproduced without the expressed written consent of Factory Direct Import, Inc. © Copyright 2009 Factory Direct Import, Inc. |