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After your order has been sent to Factory Direct Import, Inc., you will receive an email:
Order Confirmation email - this email will be sent to you within 1 business day of submitting your order. It is a confirmation that your
order has been received in our order processing system. Included with this email will be an invoice. This is confirmation that your
order has been accepted and processed (or refused) by Factory Direct Import, Inc.
We can also accept orders by email: sales@fdisalon.com or by Fax: 770-840-0719. You may want to give us your credit card
information on the phone at 1-866-384-9094. We do NOT recommend to send credit card information via fax or email.
Cancelling or Changing your Order
If you want to cancel your order, you must do so before it enters the shipping process. Otherwise, there will be a $65 fee
implemented by FedEx IF the order isn’t already en-route to the destination.
If the item you want to cancel or change has already entered the manufacturing process but not the shipping process, you can still
cancel your order by sending us an email at sales@fdisalon.com, you will be charged a stocking fee at our discretion. Cancellation
is not allowed after the items have been shipped.
If the item you want to cancel or change has already entered the shipping process you may return the item. Check our Returns
Policy for more information.
All undeliverable address packages that return to us are subject to a restocking fee at our discretion which shall not exceed the
purchase price of the undeliverable goods. In the event Purchaser refuses to accept goods ordered, it will be liable for cancellation
charges. Refused orders are subject to a restocking fee at our discretion plus any storage and freight charges incurred for non-
acceptance of shipment
NOTICE: By buying on FDISalon.com you agree to accept the Manufacturer's Conditions of Sale when applicable.
IMPORTANT ORDERING INFORMATION
Due to your PC settings, actual colors may slightly differ from samples shown.
The colors of woods may suffer slightly changes when exposed to light, therefore it is difficult to have the same color shade
overtime. Both woods and varnishes could not be guaranteed identical overtime, as they may differ according to different supplies.
Some product parts, like armrests or other structural elements, are manufactured in solid wood while general furniture is finished in
plywood. Therefore, even if the material and the color are the same, it will be impossible to have identical color shades and visual
effect.
Some of our bases, armrests and structural elements are made with moulds. Possible surface imperfections, due to the porosity of
the material, have not to be complained. The height of the chairs is always indicative, since it depends on the selected base.
Dimensions of products are indicative and taken from manufacturer literature. Refer to dimensions in centimeters for real
dimensions. Slight differences from dimensions shown may occur and have not to be complained.
The manufacturers reserve the right to improve or change the products without notice, so slight differences from pictures shown
have not to be complained.
Orders for special products cannot be cancelled or changed.
Both FDISalon.com and the manufacturers are not responsible for the non-execution, irregularity or delayed deliveries affected by
any cause of forces of nature as well as in the event of modifications required by the purchaser. The terms of delivery are not
binding and contingent to the availability and production capacity of the factory at the time of the commission. In any case, the
purchaser will no be entitled to damages of any kind.
The goods remain property of the Seller until payment is fully made.
Order Confirmation email - this email will be sent to you within 1 business day of submitting your order. It is a confirmation that your
order has been received in our order processing system. Included with this email will be an invoice. This is confirmation that your
order has been accepted and processed (or refused) by Factory Direct Import, Inc.
We can also accept orders by email: sales@fdisalon.com or by Fax: 770-840-0719. You may want to give us your credit card
information on the phone at 1-866-384-9094. We do NOT recommend to send credit card information via fax or email.
Cancelling or Changing your Order
If you want to cancel your order, you must do so before it enters the shipping process. Otherwise, there will be a $65 fee
implemented by FedEx IF the order isn’t already en-route to the destination.
If the item you want to cancel or change has already entered the manufacturing process but not the shipping process, you can still
cancel your order by sending us an email at sales@fdisalon.com, you will be charged a stocking fee at our discretion. Cancellation
is not allowed after the items have been shipped.
If the item you want to cancel or change has already entered the shipping process you may return the item. Check our Returns
Policy for more information.
All undeliverable address packages that return to us are subject to a restocking fee at our discretion which shall not exceed the
purchase price of the undeliverable goods. In the event Purchaser refuses to accept goods ordered, it will be liable for cancellation
charges. Refused orders are subject to a restocking fee at our discretion plus any storage and freight charges incurred for non-
acceptance of shipment
NOTICE: By buying on FDISalon.com you agree to accept the Manufacturer's Conditions of Sale when applicable.
IMPORTANT ORDERING INFORMATION
Due to your PC settings, actual colors may slightly differ from samples shown.
The colors of woods may suffer slightly changes when exposed to light, therefore it is difficult to have the same color shade
overtime. Both woods and varnishes could not be guaranteed identical overtime, as they may differ according to different supplies.
Some product parts, like armrests or other structural elements, are manufactured in solid wood while general furniture is finished in
plywood. Therefore, even if the material and the color are the same, it will be impossible to have identical color shades and visual
effect.
Some of our bases, armrests and structural elements are made with moulds. Possible surface imperfections, due to the porosity of
the material, have not to be complained. The height of the chairs is always indicative, since it depends on the selected base.
Dimensions of products are indicative and taken from manufacturer literature. Refer to dimensions in centimeters for real
dimensions. Slight differences from dimensions shown may occur and have not to be complained.
The manufacturers reserve the right to improve or change the products without notice, so slight differences from pictures shown
have not to be complained.
Orders for special products cannot be cancelled or changed.
Both FDISalon.com and the manufacturers are not responsible for the non-execution, irregularity or delayed deliveries affected by
any cause of forces of nature as well as in the event of modifications required by the purchaser. The terms of delivery are not
binding and contingent to the availability and production capacity of the factory at the time of the commission. In any case, the
purchaser will no be entitled to damages of any kind.
The goods remain property of the Seller until payment is fully made.
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| The Factory Direct Import, Inc. Logo and Wayne brand are registered and protected by the US Patent & Trademark Office. Any reproduction of any information contained within cannot be reproduced without the expressed written consent of Factory Direct Import, Inc. © Copyright 2009 Factory Direct Import, Inc. |
Located at: 4303 Pleasantdale Road, Suite
E Atlanta, Georgia 30340
Tel: (770) 840-0718 Fax: (770) 840-0719
Toll Free: 1-866-384-9094
Email: sales@fdisalon.com
E Atlanta, Georgia 30340
Tel: (770) 840-0718 Fax: (770) 840-0719
Toll Free: 1-866-384-9094
Email: sales@fdisalon.com
| Discount Salon & Barber Equipment |
| | | | | | | | | | | | |
| 1-866-384-9094 Monday through Friday, 9 am to 6 pm, EST. |
