Located at: 4303 Pleasantdale Road, Suite E
Atlanta, Georgia 30340
Tel: (770) 840-0718 Fax: (770) 840-0719
Toll Free: 1-866-384-9094
Email: sales@fdisalon.com
DISCLAIMER
The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice
as are any products, programs, services, offerings, or technical information described in this Web site. FDI International
Inc. makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or
Content, or the suitability, functionality, or operation of this Web site or it’s Content. By using this Web site, you assume
the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and
requirements. FDI INTERNATIONAL INC. SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, AND NON INFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT
WILL FDI INTERNATIONAL INC. BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
DISCLAIMER OF LIABILITY
FDI International Inc. makes no warranty with respect to documents or other information available from this Web site,
assumes no legal liability or responsibility whatsoever for the accuracy, completeness, or usefulness of any such
information, and does not represent that its use would not infringe privately owned rights. FDI International Inc. disclaims all
warranties, express and implied, including the warranties of habitability, merchantability and fitness for a particular
purpose.
WARRANTY INFORMATION
The information and content on this server is provided "as is" with no warranty of any kind, either express or implied,
including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Any warranty that is provided in connection with any of the advertisements described on this Web site is provided by the
advertiser or manufacturer only, and not by FDI International Inc. The references and descriptions of products or services
within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. FDI
International Inc. is not liable for any damages, including any consequential damages, of any kind that may result to the
user from the use of the materials on this Web site or of any of the products or services described hereon. The
descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the
companies providing the information ("advertisers"), and not FDI International Inc. The inclusion of material on this server
does not imply any endorsement by FDI International Inc., which makes no warranty of any kind with respect to the subject
matter of the server materials advertised. A possibility exists that the server materials could include inaccuracies or errors.
Additionally, a possibility does exist that unauthorized additions, deletions, and alterations could be made by third parties
to the server material. Although FDI International Inc. tries to ensure the integrity and the accurateness of the server
materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any
of the server materials, check with the advertiser of the product or service to ensure that the information you are relying
upon is correct.
VOID WHERE PROHIBITED
Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site
are available to all persons or in all geographic locations or jurisdictions. FDI International Inc. and the advertisers each
reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so
desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in
the materials on this Web site is void where prohibited.
Factory Direct Import is now FDI International, Inc. Pretty Salon USA acquired the physical assets of the business, i.e.
land, buildings, equipment, and began manufacturing on 08/01/2010. We are proud to be part of the Pretty Salon USA
family and their large product line. Please check back from time to time on our website as we are updating weekly to
include all of the new products, as well as our familiar ones.
Customer Pick Up
Customer Service for FDI International Inc.
Please choose one or more of the following links to direct you towards the area of our website that you need to go.
International Ordering Information **MUST READ***
If you are having an order shipped to Canada, please read over this important information before ordering.
Ordering
If you need help with Ordering or have questions about the ordering process, please click here.
Shipping Options
Please click here to view more information regarding Shipping Options.
Shipping and Other Charges
Please click here to view more information regarding Shipping and Other Charges
Shipping & Handling
Please click here for more information regarding our Shipping & Handling process.
Returns
Click here for information about returns, refunds, return shipping charges, and packing and sending your return.
Privacy Policy
At FDI International Inc. your privacy is a priority. Please click here for information regarding our policies and procedures.
Copyright & Legal Notices
This section is regarding our Terms of use, Non-confidential communication, Copyright Notice, Copyright Permission
Notice, Customer Information and Trademark Notice information.
Contact Us
Call us with your questions. Live telephone assistance is available Monday through Friday from 9:30 am to 6 pm EST.
Here you will find information to call, email, or just come by our facility, if you believe your issue is best handled face-to-
face.
Product Warranty
Click here to read over the warranty information.
**Please be aware that your computer's color settings and your printer's replication of colors may vary slightly from the
actual stain sample colors, which should always be the guide in making your final selection. This is not intended to provide
the exact color of our wood finishes.
Warranty Issues for Items purchased prior to August 1, 2010
Unfortunately the company responsible for manufacturing your equipment and therefore the warranty on your equipment,
"Factory Direct Import" or "FDI Salon, Inc sold the assets of the company July 31, 2010. They would be who you would
need to contact for warranty reimbursement. We have no contact information to provide for you, beings the business has
dissolved. Pretty Salon USA, purchased the physical assets of the business, i.e. land, buildings, equipment, and began
manufacturing on 08/01/2010. Your product was not brought on board with FDI International, Inc. because our parent
company Pretty Salon USA, already had product in place that could meet the target market for your item. Many of the
components in your equipment are used in other items that we do currently manufacture, so we would be able to offer you
service parts for your equipment. Service parts can be ordered via credit card by calling into our toll free number 1-866-
384-9094.
Once it leaves our facility, delivery is out of our hands, and the responsibility of FedEx or the freight company. We cannot guarantee a pickup time from our facility. Every item that leaves our facility has insurance. Please give yourself plenty of time for shipping as we can NEVER guarantee shipping time - there is always the possibility of inclement weather or other reasons beyond our control and beyond the control of the shipping company. If we are not notified by you, the customer, within 48 hours we cannot file a damage claim and cannot be held liable for damages.
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To place an order or for more information, please call 1-866-384-9094 Monday through Friday, 9:00 am to 6:00 pm, EST. Saturday, 10:30 am to 5:30 pm, EST.
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The FDI International, Inc. Logo and Wayne & Anthea brand are registered and protected by the US Patent & Trademark Office. Any reproduction of any information contained within cannot be reproduced without the expressed written consent of FDI International, Inc. © Copyright 2011 FDI International, Inc.
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